Privacy Policy
Last updated: September 5, 2025
At HMO Lets, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what personal information we collect, how we use it, and your rights under UK data protection law.
1. Who we are
HMO Lets is a boutique property management agency specialising in Houses in Multiple Occupation (HMOs). If you have any questions about this policy, please contact us at:
2. What information we collect
We may collect the following information when you use our website, contact us or use our services:
Name
Email address
Phone number
Property or tenancy details (if applicable)
Any other information you choose to provide in your enquiry
We do not collect sensitive personal data unless necessary for tenancy agreements or legal compliance.
3. How we use your information
We use your information to:
Respond to your enquiries
Provide our property management services
Communicate with you about a property or tenancy
Comply with our legal obligations
We will never sell your data or pass it to third parties for marketing.
4. How we store your information
Your data is stored securely and only for as long as necessary to carry out the services you have requested, or to meet our legal or contractual obligations. We take appropriate steps to keep your information safe.
5. Your rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we process your data
Lodge a complaint with the ICO (Information Commissioner’s Office) if you are concerned about how we handle your data
To exercise your rights, please contact us directly.
6. Cookies
Our website may use cookies to help us understand how visitors use the site and to improve user experience. You can manage your cookie preferences in your browser settings.
7. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated.
Need to know more?
If you have any questions or concerns about how we use your data, please contact us using the details above.
